Terms of use - Staysure Travel

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Copyright
This website and its content is the copyright of Staysure Travel Limited. All rights reserved.

Non-commercial use only
These terms and conditions of use apply to your use of the website and provide a legal document which sets out your rights and obligations, and those of travel.staysure.co.uk in relation to the services offered through this site. References to “the website”, “our”, “we” and “us” refer to Staysure Travel Limited. By visiting the website, you are deemed to have accepted these terms and conditions.

The information displayed on this website belongs to Staysure Travel Limited and is provided for customer use only. It shall not be used by any person or entity resident within a jurisdiction where such distribution would be contrary to that jurisdiction’s applicable regulations.

The website is intended for the purpose of genuine travel enquiries and bookings only. It is not to be used for “mystery shopping” to obtain quotations or related information, other than for genuine travel enquiries for personal use.
You may only use this website for your personal use (which will at all times be reasonable and not abusive) or for purposes legitimately connected with purchasing our products and services.

The website shall not be used for marketing purposes or to transmit or send unsolicited commercial communications.

Systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website are not permitted without our express written consent.
We are not liable for any errors or omissions to be found on the website.

You are not allowed to access, use or copy any material or information on this website for any commercial purpose or for any purposes which are unlawful. In particular, you are not allowed to copy (whether by printing off, storing on external media or devices or in any other way), distribute (including distributing copies), alter or tamper with in any way or use any material contained in this website, except that you may print off any individual page for your own personal use.

Ownership and use of information
This website displays brands, trademarks and registered trademarks which are registered in the UK. Other product and company names mentioned on this website are proprietary to their respective owners. You are not licensed to use any of the marks on our website unless written permission is granted, and you may not meta tag any of these marks.

Unless otherwise stated, we own (or are licensed to use) the intellectual property rights in the content and information in this website, including (without limitation) all text, sound, photographs, images, logos, maps, podcasts, blogs, customer reviews, graphics, design, underlying source code and software. Subject to the “Non-Commercial Use Only” section above, material and information, either whole or in part, from this website may not be reproduced, copied, republished, downloaded, posted, broadcast or transmitted in any form or medium without our and/or the appropriate owner’s prior written permission.

Website operation
The website is operated by Staysure Travel Limited, registered in England and Wales. Company number 07157822. Registered office: 5th Floor, Sherbourne House, Manor House Road, Coventry CV1 2TA.

Disclaimer
To the maximum extent permitted by law, Staysure Travel Limited disclaims all warranties, whether express or implied by statute, custom or usage relating to the information contained in this website and we shall not be liable for any losses or damages whatsoever, whether in contract to (including negligence), or otherwise arising from this website, or from any interruption or delay in accessing this website.

Agreement
By accessing, using, browsing or booking on this site you agree that you have read, understood and agree to be bound by these Terms of Use and you agree to comply with all applicable laws, rules and regulations.

This site is only available to people who, and parties that may, lawfully enter into and form contracts under UK law.

Access to this website is free; however, you access and use it entirely at your own risk. Except as stated in these Terms of Use, we make no representations or warranties in respect of the website, its contents or performance. All conditions and warranties that might otherwise be implied by statute or at common law are excluded to the fullest extent permitted by law.

We do not promise that this site will always be available or that its operation will be error free; nor do we accept responsibility for any adverse effects of accessing it, or downloading material from it. Staysure Travel Limited does not accept any liability for any losses or claims arising from any inability to access this website, any interruption in the conduct of or any failure to complete a transaction. This includes adverse effects resulting from the downloading of viruses, the loss or corruption to material that is downloaded, website-browser incompatibility problems or damage to programmes and data already on your system.

Price information
The prices shown on this website are valid at the time of input; however, we reserve the right to change our prices or other details at any time. Prices may fluctuate. Our sales consultants will confirm the correct price or advise you of any amendments before you make a purchase. We reserve the right to withdraw prices without notice.

Variation of Terms of Use
These Terms of Use may be revised from time to time. If they are revised, we will post the revised version on this website. The revisions will be effective immediately.

Please re-read these Terms of Use from time to time even if you have previously used this Site. By using this website after we have changed the Terms of Use, you will be deemed to have accepted the changes.

If, for any reason, you do not agree to abide by our Terms of Use, please do not use this website.
Campaign Terms and Conditions
Prize Draws
1. Entries to prize draws are available to customers who purchase any Staysure travel products or services, as stated on promotional material.
2. Flights, hotels, cruises and holiday packages can be purchased over the phone or online at travel.staysure.co.uk.
3. To qualify, customers must quote the campaign code at time of purchase.
4. Customers must refer to the promotional mailing for minimum spend, if applicable.
5. Customers must refer to the promotional mailing for qualifying dates, if applicable.
6. Only 1 entry is permitted per booking.
7. Prizes are those stated on relevant promotional mailing.
8. All prizes are subject to availability. Staysure Travel Limited reserves the right to change the prize at any time.
9. No cash alternative will be given and prizes are not transferable to other people.
10. Prize draws are only available to UK residents, over the age of 18 at the time of entry.
11. Competitions are not open to employees (or members of their immediate families) of Staysure Travel Limited, Staysure Limited, Staysure.co.uk Limited or any subsidiary of Staysure.co.uk Limited.
12. The winner will be selected at random and the independent judge’s decision is final. No correspondence will be entered into.
13. The winner will be informed by email or by telephone, via the contact details provided when the booking was completed.
14. The winner agrees to the publishing of their name and photograph for the purpose of publicity.
15. Staysure Travel Limited reserves the right to amend these rules at any time. Staysure Travel Limited may also create rules which apply to a specific competition only. If we do this, we will publish the amended competition rules and/or specific competition rules on the relevant promotional mailing or webpage.
16. Competitions are run by Staysure Travel Limited, 5th Floor Sherbourne House, Manor House Road, Coventry, West Midlands, CV1 2TA.

Facebook Competitions 
1. To enter Facebook competitions you must be (a) a UK resident (b) 18 years old at the time of entry.
2. No purchase necessary.
3. Entrant must refer to the promotional mailing for qualifying dates.
4. The Prize is as stated on the relevant promotional mailing.
5. Competitions are not open to employees (or members of their immediate families) of Staysure Travel Limited, Staysure Limited, Staysure.co.uk Limited or any subsidiary of Staysure.co.uk Limited.
6. All prizes are subject to availability. Staysure Travel Limited reserves the right to change the prize(s) or value at any time.
7. No cash alternative will be given and the prize is not transferable to another person.
8. The winner will be selected at random and the independent judge’s decision is final. No correspondence will be entered into.
9. The winner will be informed via Facebook message, email and telephone.
10. Staysure Travel Limited reserves the right to amend these rules at any time. Staysure Travel Limited may also create rules which apply to a specific competition only. If we do this we will publish the amended competition rules on the relevant promotional mailing or webpage.
11. Our Facebook competitions are not sponsored or administered by Facebook. Our Facebook competitions are administered by Staysure Travel Limited, 5th Floor Sherbourne House, Manor House Road, Coventry, West Midlands, CV1 2TA. You are providing your entry into the competition to Staysure Travel Limited.

Survey Prize Draws
1. Entries to prize draws are available to customers who complete research surveys, as stated on promotional mailing.
2. Customers must refer to the promotional mailing for qualifying dates, if applicable.
3. Only 1 entry is permitted per customer.
4. Prizes are those stated on relevant promotional mailing.
5. All prizes are subject to availability. Staysure Travel Limited reserves the right to change the prize at any time.
6. No cash alternative will be given and prizes are not transferable other people.
7. Prize draws are only available to UK residents, over the age of 18 at the time of entry.
8. Competitions are not open to employees (or members of their immediate families) of Staysure Travel Limited, Staysure Limited, Staysure.co.uk Limited or any subsidiary of Staysure.co.uk Limited.
9. The winner will be selected at random and the independent judge’s decision is final. No correspondence will be entered into.
10. The winner will be informed by email or by telephone, via the contact details provided when the booking was completed.
11. The winner agrees to the publishing of their name and photograph for the purpose of publicity.
12. Staysure Travel Limited reserves the right to amend these rules at any time. Staysure Travel Limited may also create rules which apply to a specific competition only. If we do this, we will publish the amended competition rules and/or specific competition rules on the relevant promotional mailing or webpage.
13. Competitions are run by Staysure Travel Limited, 5th Floor Sherbourne House, Manor House Road, Coventry, West Midlands, CV1 2TA.

Discounts
1. Percentage discounts (e.g. 5%, 10% etc.) are available to customers who make a booking, as stated on promotional mailing.
2. Bookings should be made over the phone on 0800 652 1318
3. To qualify for the relevant discount, customers must quote the campaign code at time of purchase.
4. Customers must refer to the promotional mailing for minimum spend, if applicable.
5. Customers must refer to the promotional mailing for qualifying dates, if applicable.
6. The discount value is as stated on relevant promotional mailing.
7. Staysure Travel Limited reserves the right to change the offer at any time.
8. No cash alternative will be given.
9. The offer cannot be redeemed against existing bookings.
10. The discount offer cannot be used in conjunction with any other offer.
11. Any monies refunded in respect of a cancelled holiday are subject to the deduction of any discounts applied at the time of booking.
12. Staysure Travel Limited reserves the right to amend these rules at any time.

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